Ultimate Software Review: Pros, Cons, Tips

Ultimate Software Review: Pros, Cons, Tips

Happy employees helping happy customers is a reason of Ultimate Software’s success. If you want to join the team behind one of the best IT companies in the world, make use of our review to refresh your knowledge about the company and learn more about the perks, drawbacks, and interview procedures.

What Does Ultimate Software Do?

Founded in 1990, Ultimate Software has always put people first. The company offers innovative human capital management solution in the cloud. It combines multiple HCM features, such as hiring and onboarding, payroll, human resource retention and more. UltiPro enables businesses to meet their workforce needs and uphold high performance that results in happy customers, increased revenue, and company growth.

The system holding millions of personnel records serves over 5,600 businesses worldwide, including the Miami HEAT basketball team, Yamaha Corporation of America, SUBWAY, Texas Roadhouse, and more. According to Nucleus Research, Ultimate Software is the leader of the HCM niche. The innovative software has gained multiple awards over the years, including Brandon Hall Gold Award for the Best New Product Feature of the Year in 2013.

Ultimate Software is rapidly expanding, with its revenue rising to above $1 billion per year, and its workforce exceeding 5,000 employees. There are 100+ open positions posted on the Careers page with locations across the US and other countries. Both part-time and full-time openings are available.

The Good, the Bad, and the Ugly of Working for Ultimate Software

Renowned magazines and organizations acknowledge the company’s efforts to remain among the best companies to work for in the USA. The recent awards by Ultimate Software Group include:

  • #8 on Fortune magazine’s list of the 100 Best Companies to Work For (2012-2019)
  • #1 on Fortune’s Best Workplace for Millennials in 2018
  • #1 on Fortune’s Best Workplaces in Technology (2015-2018)
  • #1 on Fortune’s Workplace for Hispanics and Latinos
  • #1 on Fairygodboss’ Best Workplace for Women list
  • #3 on People’s Companies that Care list in 2018
  • Perfect Score on 2018 Corporate Equality Index (CEI)

With the Ultimate Software Glassdoor rating at 4.6 stars, employees enjoy multiple benefits. 100% employer-paid health coverage and 401(k) retirement savings plan are among the most popular with the workforce. Maternity and paternity leaves are 100% paid, the company also covers in-vitro fertility procedures and provides financial help for adoption. Multiple employee reviews note an excellent working environment and corporate culture. Ultimate Software even encourages personnel to volunteer and give back to the community with 3 paid service days per year.

While some employees claim there are no downsides to working for Ultimate Software, others beg to differ. Work-life balance is one of the controversial issues. Long-term hires note the workload has increased in recent years with personnel in customer service expected to work 50 to 70 hours a week.

More than one Ultimate Software review highlights growth-related problems within the company. According to some employees, it has become top-heavy with inefficient managerial decisions causing troubles at all levels. Stagnant pay is another drawback of Ultimate Software, as the salary rises significantly only when moving to a management position.

How to Get a Job at Ultimate Software?

With dozens of Ultimate Software jobs open and a clear understanding of the company’s benefits and drawbacks, you can get ready for an interview. Whether you apply for a software engineer or customer success position, the hiring process will likely include several steps, including:

  1. Initial email or phone call to set the date and time for a phone interview;
  2. Short phone interview with an HR manager to go over your resume and position specifics;
  3. Timed online tests to assess your technical skills;
  4. Several rounds of on-site interviews with a group of hiring managers and supervisors.

According to Glassdoor reviews, most interviews include general questions about work experience, hard and soft skills. However, if you seek a software engineer position, be ready to show your technical prowess in a whiteboard meeting.

Considering the number of steps in the recruitment process, it can last anywhere from one day to several months. Negotiations concerning the salary and other specific employment terms can extend the application and employment procedures further.

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